Frequently Ask Questions

Find the answers to some of your questions here
What type of solar energy services do you provide?

We provide turnkey solar energy solutions for residential and commercial clients. Our areas of expertise include the contracting process of design, permitting, installation, inspection, and maintaining solar photovoltaic (PV) systems. Our high quality solar site assessments enable you to be fully informed during your decision-making process. This helps build a clear and complete picture of what solar energy means for your home or business. Our number one goal is to make things easy for YOU – our valued friends and clients, by providing the first-class service and support you deserve.

What type of solar panels do you install?

We install photovoltaic cells, which are also called “PV cells” or solar panels. PV cells convert photons from sunlight into electricity (voltage). The panels or PV cells can be installed on the roof or mounted on the ground using pedestals or a rigid framework. Each installation is different with several factors we consider carefully that influence optimum placement.

Will I be off the grid or still connected to the power company?

The basic setup is a grid-tied system where you are still connected to the electric grid. Solar power may be affected by extended periods of cloud cover, so staying connected to the grid ensures you can always meet your power and energy needs.

Will my solar panels work when utility power goes out?

With a basic grid-tied set up without a battery, your solar panels will shut off during a grid power outage. An upgrade option is available to add an emergency backup power package which will allow you to use your solar panels as backup power during a grid outage.

Do I need batteries?

Batteries are an optional upgrade feature to provide backup power during a grid outage. You will still be connected to the electric grid similar to a basic grid-tied system. When the power goes out, you will disconnect from the electric grid and be able to power loads via your battery and solar panels.

How much solar do I need?

We’ll guide you through the process of calculating how much solar you need with our highly accurate software and solar site assessments. The amount of solar you need is a balancing act of available space, budget, and electric energy consumption.

What information do you need to perform a solar site assessment for my property?

We need the legal address of your property and a recent copy of your electric bill. The electric bill allows us to analyze your rate structure and determine how much energy you use monthly and annually.

Will you come out for a face to face visit and walk through my property?

Yes. After gathering your address and electric bill, we’ll set an appointment that’s convenient for you at your property so we can meet, do a walk-through together, and answer any questions you may have. Having your address and electric bill ahead of time allows us to prepare a preliminary site assessment to make our in-person meeting efficient and informative.

What's the next step after the site visit?

We’ll take all the information and provide you with a high-quality solar site assessment that details annual solar energy production, annual consumption offset, annual revenue, environmental benefits, cost, and financial analysis. We want to provide you with a clear and complete picture of the benefits solar can provide for your home or business.

What is net metering?

Net metering is a policy that compensates a solar energy generator when electricity is fed back into the grid. There will be certain times during the day when the total power output of the solar panels exceeds the amount of power a home or business is consuming. During these times, the excess power is fed into the electric grid. Net metering allows for compensation of the excess power at the retail rate.

Do you process the net metering paper work?

We will process all the necessary net metering paperwork with the utility. After the installation is complete, the utility will swap out your existing meter with a net meter capable of reading bi-directional current flow.

How much does solar cost?

Solar has a wide range of cost depending on the size of the system. The more solar you install, the higher the cost. Also, the more solar you install, the more money you save every year. We’ll provide you with an accurate estimate that details total system cost, and your site assessment will provide a great tool to help you decide if solar is right for you.

What is the payback period if I invest in solar panels?

Residential: Average residential payback period is 9 years. Commercial: Average commercial payback period is 7 years.